​Major Merger Shakes Up Elevator Services in New England

In a move that's set to reshape elevator maintenance and modernization across the Northeast, 3Phase Elevator has officially merged with Specialized Elevator, with the announcement coming on August 19, 2025. This partnership targets key markets in Massachusetts, New Hampshire, Connecticut, and Rhode Island, strengthening service coverage in the New England region where demand for reliable vertical transportation solutions continues to grow amid urban development and aging infrastructure.

3Phase Elevator, already a powerhouse with operations spanning 20 states and Washington, D.C., will keep its branding intact in the expanded New England territory. The company operates through 15 local independent service brands, handling everything from routine maintenance to full-scale repairs and upgrades on elevators and escalators. Specialized Elevator brings impressive growth to the table—its contracted maintenance units have nearly tripled since receiving investment from Berkshire Partners back in 2021. With over 450 skilled technicians affiliated with the International Union of Elevator Constructors (IUEC), the merged entity is poised to deliver even higher standards of safety and efficiency.

Leadership at Specialized has been key to this expansion. Jim Core stepped in as CEO in 2023, while Donovan McKeever was promoted to chief operating officer, moves that have helped the company enhance its tech capabilities and service quality. As one industry observer noted, this merger allows for a more integrated national offering, which could mean faster response times and better resource allocation for clients dealing with complex elevator systems.

Here at Hefei SOK International Co., Ltd., we've been watching developments like this closely from our base in Anhui, China, just a stone's throw from Shanghai. With over 27 years in manufacturing and exporting elevator and escalator spare parts, we're all about supporting these kinds of industry shifts. Mergers like the one between 3Phase and Specialized often highlight the need for high-quality, compatible components to keep systems running smoothly during transitions. That's where our expertise comes in—we supply original equipment manufacturer (OEM) parts that match exact models, including elevator PCB boards for precise control, durable ropes for heavy-duty operations, and inverters to optimize energy use and speed.

Our team doesn't stop at just shipping parts; we offer hands-on technical support for installations and debugging, especially for critical items like controller cabinets. Plus, with our professional logistics crew, we ensure the most cost-effective shipping options to get those escalator step chains or step rollers to your door without delays. And if something goes wrong? Our 7*24-hour online service means we're always on call, ready to troubleshoot and resolve issues during warranty periods without hesitation. We've helped countless clients worldwide source spare parts in a pinch, and we're excited to see how this merger opens up new opportunities for collaboration in the U.S. market.

As the elevator industry evolves with bigger players like this new combined force, it's a reminder of the importance of safe production and reliable partnerships. At SOK, we're committed to contributing to that safety—whether it's through our escalator handrails designed for maximum grip or steps built to withstand high traffic. For more on how we can support your elevator needs, check out our full range at www.sokelevator.com.

This merger isn't just business news; it's a step forward for better, safer vertical mobility in bustling New England cities. Stay tuned for more updates as the industry keeps climbing.